Since OP posted a naked link here are the highlights from the article:
Vanguard, which built its reputation as a low-cost and investor-friendly brokerage firm, has seen criticism about its customer service in recent years.
The CEO pointed to scenario planning and digital onboarding as areas where artificial intelligence could be helpful.
The newcomer CEO has given no indication that he has plans for a major cultural shakeup at Vanguard, which was founded by index fund pioneer Jack Bogle.
Statistics: Posted by stan1 — Mon Jul 29, 2024 2:45 pm — Replies 1 — Views 66