Indirect water heaters can be pretty pricey. Still I would get a few quotes.We have an HTP SSU-45 indirect gas water heater, installed in 2013. We are the original owners. It carries a lifetime warranty. Recently we have observed some water on the ground under the heater. It appears as though the bottom "seam" has some water seeping through.. there's a ring of rust around that bottom seem as well as the connections. The top of the water heater is perfect.
Now comes some issues. My usual plumber was a no show yesterday, and did not respond to my 2 follow up phone calls. So I'm moving on from them and today received a quote from another highly rated local plumbing company.
The assessment was that the "nipple" adapter could be loose or leaking, causing water to overflow the internal (drip pan, not sure if that's correct terminology), or the water heater itself could need replacement. The plumber opted to pursue the replacement pathway.
The quote to replace is $5,100. They would remove the water heater and if HTP determines it eligible for replacement under warranty, we would receive a $1,300 refund. So $3,800 or $5,100.
Does this seem excessive? I feel another quote or two is in order but I'm wondering if anyone here has some better plumbing insight to this issue or how to proceed.
How often was the anode checked and/or replaced? Once the anode is gone, tank corrosion is imminent.
Statistics: Posted by criticalmass — Sat May 25, 2024 12:55 am — Replies 8 — Views 553